Question 1

Who is KeepItHalal for?

Accepted Answer

Adults (18+) looking for a serious relationship rooted in faith and family values. We're built for marriage, not casual dating.

Question 2

How is this different from other Muslim apps?

Accepted Answer

Our app contains vetted men sought out by real people, indicated through a badge displayed on their profile, as well as features such as photos staying hidden for 3 days so you get to know a person, not a face.

Question 3

How do I sign up?

Accepted Answer

Create an account, complete a short profile, verify your identity, and you're matching the same day. The whole process takes about 8 minutes.

Question 4

What does 'anonymous' mean here?

Accepted Answer

For the first three days of any chat: no photos, no real names, no socials. After three days, if you both tap reveal, you finally see each other.

Question 5

Can I talk to more than one person at a time?

Accepted Answer

No. KeepItHalal is built for marriage, not parallel chats. You can only have one active match at a time. Skip the current one to free up your queue.

Question 6

What if one of us doesn't want to reveal?

Accepted Answer

Reveal must occur after the 3 days. If one of you would rather not take part, they must skip before the period is completed.

Question 7

How does verification work?

Accepted Answer

You take a short selfie video and upload a government ID. Real humans review it. Verification photos are encrypted and never shown to matches.

Question 8

Why is verification mandatory?

Accepted Answer

It's the single biggest filter against catfish, bots, and married users. No verified profile, no matching. Full stop.

Question 9

What if someone tries to ask for my number?

Accepted Answer

Our moderation automatically blocks phone numbers, emails, and social handles in early chat. You can also report any user in one tap.

Question 10

How do you handle reports?

Accepted Answer

Real humans (not just AI) review every report within hours. Zero-tolerance policy on harassment, deception, or off-platform pressure.

Question 11

Can I add a Wali to my chat?

Accepted Answer

Yes. Send an invite link to their email, where they can sign up and make a Wali account allowing view-only chat threads. To remove, tap once, and they lose access immediately.

Question 12

Does my Wali need an account?

Accepted Answer

Yes — a free Wali-only account. They tap the link in your invite email, install the app (Add to Home Screen on iPhone, Install app on Android), and sign in. No profile, no swiping, no notifications about other matches.

Question 13

Can I remove my Wali later?

Accepted Answer

Yes, anytime, in one tap. They lose access immediately.

Question 14

Does my Wali see every conversation I have?

Accepted Answer

No. Access is granted per conversation. When you start chatting with someone, you choose whether to share that specific thread with your Wali — others stay private. You can revoke a single conversation without removing them as your Wali overall.

Question 15

What can my Wali actually do in a shared chat?

Accepted Answer

Read-only observe. They can see messages, the 3-day countdown and reveal status. They cannot send messages, react, reveal photos, request matches, see other profiles, or take any action on your account. The brother on the other side cannot block or refuse a Wali.

Question 16

Who can invite a Wali?

Accepted Answer

Only sisters can nominate a Wali. The brother in the conversation doesn't need to consent and can't decline — once the Wali accepts your invite, they're automatically added to the conversations you've chosen to share.

Question 17

How do I request Wali access on a new conversation?

Accepted Answer

Open the chat, tap the Wali chip at the top, and choose which Wali to share it with. They'll get a notification and the thread appears in their Wali inbox as read-only straight away.

Question 18

How long does a Wali invite link last?

Accepted Answer

30 days from the moment you send it. After that the link expires for security and the Wali will see a clear 'expired' screen with a button to ask you for a fresh link.

Question 19

My Wali says the invite link expired — how do I send a new one?

Accepted Answer

Either wait for the in-app notification ('Your Wali needs a new invite link') and tap it, or open Settings → Wali, find their entry, and tap 'Resend invite'. A fresh 30-day link will be emailed to them; the old one stops working immediately.

Question 20

Can I renew or extend a Wali invite before it expires?

Accepted Answer

Yes. In Settings → Wali, tap 'Resend invite' on a pending nominee at any time. This issues a new 30-day link and supersedes the previous one — useful if they lost the email.

Question 21

What if my Wali already has the app for another sister?

Accepted Answer

They can be Wali for more than one sister at the same time. Each conversation appears separately in their Wali inbox, labelled by sister, and they remain read-only on every thread.

Question 22

Can my Wali screenshot or download the chat?

Accepted Answer

No downloads, no copy from images, and screenshot attempts are flagged to moderation. The chat is for observation, not redistribution.

Question 23

Is there a subscription?

Accepted Answer

No. KeepItHalal has no subscription. Profiles, matching, the 3-day anonymous chat, reveal, and messaging are free for everyone.

Question 24

What are skips?

Accepted Answer

Skips end a conversation if you don't want to continue. You receive 3 free skips on sign-up — any additional skips can be purchased. If you decide to move on at the end of the 3-day or 14-day period, no skip is used.

Question 25

What are boosts?

Accepted Answer

Boosts prioritise your profile for 24 hours, increasing its visibility and improving your chances of matching. You get 1 free boost when you sign up — any additional boosts can be purchased.

Question 26

How do I get vetted?

Accepted Answer

You can get vetted directly in the app or by visiting the Vetting tab and choosing one of our three Vet Packs. Brothers can purchase vetting tiers to earn a vetted badge on their profile, while sisters can purchase Vetted Potential Intro Packs. If a sister is chatting with an unvetted brother, she also has the option to pay to have him vetted.

Question 27

What are the vetting levels?

Accepted Answer

Three. Standard (£19) is AI plus a psychology questionnaire. Premium (£99) adds a live human judge panel, and your £99 comes off the Medal of Honour coaching programme if you don't pass. Medal of Honour (£999) is the full coaching programme with a solo onboarding call, weekly group calls, worksheets and extra videos — no passing or failing.

Question 28

What do I pay for?

Accepted Answer

Only three things: skips (extra 'leave this match' actions), 24-hour profile boosts, and vetting. Brothers pay for vetting tiers; sisters buy Vetted Potential Intro Packs.

Question 29

Do I get anything free on signup?

Accepted Answer

Yes. Every member gets 3 free skips and 1 free 24-hour boost. Unused free skips roll over; boosts reset each month.

Question 30

What if I buy a skip and the match was off-brief?

Accepted Answer

Report them in chat. Verified reports refund the skip back to your balance.

Question 31

Do you take a fee if I get married?

Accepted Answer

No. We don't take any cut, fee, or referral on success — but if you'd like, you can be featured in our blog or as one of our success stories.

Question 32

What about my privacy?

Accepted Answer

Verification photos are encrypted at rest. Chats are private and screenshot-protected. We don't sell your data, ever.

Question 33

Will my profile be visible on Google?

Accepted Answer

No. Profiles are inside the app, not on the public web. Search engines can't index them.

Question 34

What happens to my data if I delete my account?

Accepted Answer

Profile, photos, and chat history are deleted within 30 days. Anonymised analytics may be retained as legally required.

Question 35

How do I delete my account?

Accepted Answer

Settings → Account → Delete. One confirmation, done. You'll get an email receipt.

Question 36

How do I pause matching without deleting?

Accepted Answer

Settings → Account → Pause. Your profile is hidden until you turn it back on. Your matches and chats stay.

Question 37

How do I contact support?

Accepted Answer

Email support@keepithalal.com or use the Contact page. We aim to reply within 24 hours, every day.

Question 38

Can non-Muslims join KeepItHalal?

Accepted Answer

Yes — respectfully. KeepItHalal is designed for Muslims seeking marriage guided by Islamic values, and we welcome non-Muslims who are sincerely open to that framework: people considering converting, or those genuinely interested in marrying a practising Muslim. Everyone is held to the same standard of intention and respect.

Question 39

Is this platform a good fit for me?

Accepted Answer

It's a fit if you (a) are genuinely interested in practising Muslims and seeking a life partner within the faith framework, (b) are sincerely considering converting to Islam, or (c) respect Islamic values and are open to faith-led dialogue. It is not a fit for casual dating or curiosity-only browsing.

Question 40

What should I expect as a non-Muslim member?

Accepted Answer

A respectful, faith-centred environment. Conversations are expected to follow Islamic etiquette. Matches and relationships are built around faith, values, and family. Everyone here is marriage-minded, not looking to casually date.

Question 41

Where can I start learning about Islam?

Accepted Answer

Visit your local mosque or Islamic centre — most welcome visitors. Read the Qur'an with a trusted translation and commentary. Speak with Muslims you trust and ask thoughtful questions. Attend community lectures, classes, or talks online for an introduction to core beliefs and values.

Question 42

Do I need to convert before joining?

Accepted Answer

No. You can join if you are seriously open to and respectful of Islamic values. Many members are at different stages — exploring, learning, or already on a path. Be honest about where you are in your profile so matches can decide for themselves.

Question 43

How do I get in touch before joining?

Accepted Answer

Use the Contact page to send us a note. Tell us a little about yourself and what you'd like to know — we reply within 2 working days.

Your questions, answered.

Four steps, about five minutes.

Create your account

Build your profile

Get verified

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